Travelling on GO
Learn more about how to make the most of your ride on GO Transit as we provide you with safe, fast, reliable, and comfortable service.
Travelling on GO
Learn more about how to make the most of your ride on GO Transit as we provide you with safe, fast, reliable, and comfortable service.Masks are optional but welcome on GO Transit
Customers are encouraged to respect their fellow riders' personal choices. At GO Transit, safety is for all.
Promotions and Events
Take GO Transit to get to all the fun and excitement in Toronto, including The Royal Agricultural Winter Fair, One of a Kind Winter Show, The Original Santa Claus Parade and more!
Adventures with your dog begin on GO Transit!
It’s official. You can continue taking your best friend onboard! As of December 6, 2022, we officially changed our policy to allow leashed dogs on our trains and buses.
Accessibility
We’re committed to making our services as easy to use as possible for everyone. Learn about accessibility on GO Transit and download documents about accessibility related to GO Transit.
Etiquette On-Board
Read the book you helped us write. The official unofficial book on public transit etiquette. Download your copy of the free e-book.
How Weather Affects GO Service
GO Trains can have possible disruptions due to switches, signals and weather.
Lost and Found
If you lost something while travelling with us, there's a good chance we can reunite you with it!
Dealing with a Fine
Find out what to do if you get a fare or parking fine from GO Transit, details so you can pay or dispute a fine or ticket and unpaid fines.
GO Train Service Guarantee
For trains delayed by 15 minutes or more, not caused by extreme weather, you may be eligible for a Service Guarantee refund.
Customer Stories
We hear stories from our riders, our staff, and the community. We’re sharing those with you, hoping you’ll share a story back with us. Share your story today using #GOStories.
